Chatwoot — European Live Chat alternative
Replaces Intercom / Zendesk
Chatwoot is a European live chat provider based in International / EU and a GDPR-compliant alternative to Intercom / Zendesk. Open-source customer engagement platform, self-hostable in EU. Data stays within EU or Swiss jurisdiction, outside the reach of the US Cloud Act.
Last verified: May 18, 2026
Key features
- Open source
- Self-hostable
- Multi-channel
- Team inbox
Why choose Chatwoot?
Chatwoot is based in International / EU and operates under European data-protection rules. For organisations that want to move away from Intercom / Zendesk, it offers a sovereign, EU-aligned alternative — without the US Cloud Act or FISA 702 exposure that affects US-headquartered services.
How we verify this information
EuroShift checks every provider on company headquarters, hosting location, GDPR status, pricing and public Trustpilot ratings. Listings are reviewed regularly and updated when a provider changes its terms, hosting or pricing.
Compiled and reviewed by the EuroShift editorial team